WHAT IS A "CALL TAG"?
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A call tag is the prepaid freight tag
used to bring parts back to the factory. |
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WHO SHOULD I CALL WITH WARRANTY
QUESTIONS?
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You call us, Regin Sleep Systems at
1-800-474-0309. |
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HOW LONG BEFORE MY BED ARRIVES
AFTER I ORDER IT?
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Murphy Beds and
DIY kits will arrive in
about 10 days. Electric adjustable
beds and mattresses will arrive
in 2—3 weeks. |
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HOW MUCH ASSEMBLY IS REQUIRED ON
MY AIR MATTRESS?
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Not much. About 15—20 minutes average
for the layman. No tools are
required. Easy to follow, illustrated instructions are included. |
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WHAT MAINTENANCE NEEDS TO BE
DONE ON AIRBEDS?
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It is suggested that you unzip the
cover frequently to allow warm, trapped air to escape and prevent
this from collecting on the inside cover in the form of mold. |
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HOW DO I DETERMINE WHICH IS THE
RIGHT BED FOR ME?
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Super Question. No mattress will fit
the needs of all people. Your brother loves his
memory foam
mattress. You may not. Go sleep on it before assuming it’s the
right mattress for you. Call us at 1-800-474-0309. We’ll help
break it down for you. You have many options. We have
latex,
memory foam, innerspring,
air mattresses - and don’t forget the
electric
adjustable beds. |
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An
electric adjustable bed is ideal for those with acid reflux. With
one button you have lifted your knees and thus the pressure on
your lower back is no longer an issue. If you work in bed or watch
television or read, you no long have to prop pillows up behind
you. Just touch the button and the head of the bed goes up. It’s a
wonderful piece of machinery!
The only complaint that we’ve ever heard about these beds is that the
bottom sheet doesn’t stay on. That is true if you use regular fitted
sheets. However, if you choose adjustable bed sheets as an optional
accessory, this problem is solved. The sheets also work on the
Hi-Low Electric Adjustable Beds
or any other adjustable bed.
A Hi-Low Electric Adjustable Bed goes up and down, like an elevator, from as low as 24
inches to a height of 31 inches to allow those in motorized chairs or
scooters to transfer to or from the bed at a like height. We can match
the height of the bed to the height of the chair. This also saves a lot
of lifting for care givers.
A Hi-Low Bed also elevates at the head and foot a full 60 degrees, the
same as a regular
adjustable bed.
Hi-Low Electric Adjustable Beds can be paired with a
Premier Electric Adjustable Bed to make a dual
King adjustable bed!
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CAN I GET A KING SIZE ADJUSTABLE BED?
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Yes. You can get the
premier adjustable bed in eastern king or California king.
However, be aware that you will need a big door to get the frame
through. Call first if you plan to do this. 1-800-474-0309 |
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HOW MUCH DO WATERBEDS WEIGH?
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Approximate weights:
Twin -450 pounds, Full-600 pounds, Queen-700 pounds, King
900-pounds. This weight is just the mattress. You must add to this
the weight of your furniture, frame and bedding. These weights are
estimates that you must use to decide whether or not you can use
one. |
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CAN I USE A REGULAR BED FRAME FOR A WATERBED?
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No.
Waterbed frames
must have 9 legs and be especially designed to hold a waterbed. |
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IF I ORDER AN ADJUSTABLE ELECTRIC BED WILL IT BE BROUGHT INSIDE
AND SET UP FOR ME?
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Turn Key Setup is
available for Hi-Low
Adjustable Beds and Premier Adjustable Beds. It is
an option listed in the prices. If you don’t choose it, you will
get standard freight delivery, explained below.
Standard freight is
“drop ship”, which means that the freight company brings the box
to your address. The standard freight includes a “lift elevator”
which freight company’s use to lower a heavy box from a high truck
to ground level, so that your bed is not thrown or dropped off the
back of the truck.
We can track your
adjustable bed so that you will know what day the freight company
has scheduled delivery. The bed is heavy so plan on having plenty
of help bringing it in.
The only thing that
has to be done besides getting the bed where it belongs is to put
the casters on and put the optional side rails on. There is
nothing else to assemble.
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PLEASE CALL US AT
1-800-474-0309 IF WE HAVE NOT ANSWERED
YOUR QUESTION OR IF YOU JUST WANT TO TALK TO
A REAL
PERSON ABOUT THIS IMPORTANT DECISION.
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